Security

SECU is committed to protecting your personal data as well as your money. We use a variety of fraud prevention tools to pinpoint and analyze suspicious activity. This helps us detect and prevent fraud and reassure you that your personal and financial information as well as your money is just as secure online as it is at one of our branch offices.

Key Resources

Credit and Debit Cards VISA Program

  • Real-Time eNfact (Falcon) neural network for fraud detection and prevention.

  • Card activation - Card cannot be activated without personal identification.

  • Online shopping password (Verified-by-Visa).

  • CVV and card expiration.

  • Lost or Stolen reporting service (7/24/365).

  • Travel Alert - Status (MEMO) your account for Out-of-Pattern/Country travel.

  • Zip code and drivers license verification - Required by some merchants.

Internet Banking Net24 Service

  • The Net24 website is designed to protect your information. All transactional pages are protected using secure socket layer (128 Bit SSL) encryption to ensure that all communications are secure. HTTPS in the web address or URL and the browser lock are indications of a securely encrypted session.

  • Intelligent Authentication (IA), which requires proper response to registration questions (when accessing via a different computer and/or network) - prevents keystroke loggers from accessing your accounts.

  • Last login time stamp.

  • eAlerts - email or cell phone text message notification of account activity (optional).

  • Browser session expiration after 10 minutes of inactivity.

  • Registration notification via email of record changes.

  • eStatements - provide online access to transaction history for timely research and account verification (optional).
  • User ID and Password character length/complexity requirements (alpha, numeric, upper/lower case, and symbol). Three (5) incorrect Password attempts locks the account, requiring "Forgot My Password" to change your password online.

  • Out-of-Band telephone/SMS security code required to make personal information changes and funds transfers.

  • 2-way secure communications with SECU staff to resolve any account issues or make financial requests (wires, address change, etc.).

  • Secure Socket Layer 128-bit encryption browser requirements.

SECU Website

  • Utilizes an industry-leading anti-phishing service to discover and take down malicious websites operating with SECU's credentials.

  • All transactional pages are protected using secure socket layer (128 Bit SSL) encryption to ensure that all communications are secure.

  • Host site (Microsoft Azure cloud environment) is managed and maintained by SECU IT personnel.

Member Education

Member Privacy

Regulatory Compliance for Financial Institution: Disclosures

Federally Insured Funds: Just as the FDIC does for banks, the NCUA “National Credit Union Administration” insures a member’s savings up to 250,000. Coverage may be higher if the member has a combination of individual, joint, trust, payable-on-death and other types of accounts. Use the NCUA's Insurance Estimator online to calculate your insurance coverage.

Disclaimer: The information contained in this website is for informational purposes only. To the extent that there is any discrepancy between information, including interest rates or other financial terms, posted on this site and information available at our branches, the information available at the branches will take precedence.

Please note that by selecting any of the 3rd party website links above, you are leaving the Schlumberger Employees Credit Union "SECU" website. SECU is not responsible for the content on these 3rd party websites or for any claims, lawsuits, or loss associated with using any of the above vendors products or services. Privacy and or security may differ from that of SECU's policy's. The links and information above is only listed for members convenience and ease of information access.