Consumer Resources

Credit Related

  • Consumer Credit Counseling Service (CCCS): 800-388-2227

  • Credit Alert: Equifax Credit Watch is an option.

  • Credit Check: offers one FREE credit report per year (FICO score is optional). You may also call 877-322-8228, or write Annual Credit Report Request Service, P.O. Box 105281, Atlanta, GA 30348-5281 for your FREE report. Although you may request all 3 bureaus at once, you may want to space out your requests to better evaluate for identity theft purposes. Not all credit bureaus collect the same information.

  • Credit Freeze: To prevent credit related identity theft, for a fee you may now choose to freeze access to your credit at each of the credit bureaus. Note: Credit freeze is now available in most states (including Texas), without having to first go through an identity theft incident. Unfreezing your credit on a temporary or permanent basis may take several days processing at each credit bureau and will cost an additional fee.

  • Fair Credit Reporting Act (FCRA) related: When you pull your Credit Report, there is a dispute form on the back which allows you to direct your dispute back to the Credit Reporting Agency (CRA). The CRA must investigate and present a valid reason within 30 days or remove it from your file.

  • Junk Mail: Opting out of Pre-approved offers which access your credit report (All 4 Credit Bureaus): 888-567-8688, or write CSC Credit Services Inc., P.O. Box 674406 Houston, TX 77267-4406 (requires name, address, Social Security Number, and birth date).

  • Telephone FTC - Do Not Call List: Register by phone (888-382-1222)


  • Insurance Related: Texas Department of Insurance 800-252-3439

  • Better Business Bureau Houston Local: 713-867-4922 (FAX), or Dan Parsons (VP) email:

  • Online Disputes (Equifax or 1-800-4-Equifax)

Real Estate



  • FREE 411 Service: 800-GOOG-411 (800-4664-411)

  • US Postal Service: 800-275-8777 (Vacation Hold)

  • Houston Chronicle: 713-220-7211 (Vacation Hold)

  • SPAM Complaints: Alert the Federal Trade Commission

Disclaimer: The information contained in this website is for informational purposes only. To the extent that there is any discrepancy between information, including interest rates or other financial terms, posted on this site and information available at our branches, the information available at the branches will take precedence.

Please note that by selecting any of the 3rd party website links above, you are leaving the Schlumberger Employees Credit Union "SECU" website. SECU is not responsible for the content on these 3rd party websites or for any claims, lawsuits, or loss associated with using any of the above vendors products or services. Privacy and or security may differ from that of SECU's policy's. The links and information above is only listed for members convenience and ease of information access.